People Behind the Logo: Spotlight on Anna Dolan, Key Account Operations Director at Apleona

Meet Anna Dolan, a committed and skilled Key Account Operations Director here at Apleona Ireland, where she has played a pivotal role for nearly eight years. Her journey with Apleona began when she transitioned from a Site Manager position to become a Soft Service Lead in Longford, a transition that brought her closer to her role today and marked the beginning of her impactful journey with Apleona.

Anna’s Daily Responsibilities and Challenges

In Anna’s dynamic role, no two days are the same. While she sets plans and priorities, the nature of facilities work demands a high degree of flexibility. Each day brings new challenges and opportunities, requiring her to adapt and respond to the evolving needs of clients. This variety keeps her role engaging and ensures that she is always learning and growing in her position.

Life Outside Work

Anna spends quality time on her farm with her family and two dogs, balancing work with family priorities. She is an avid reader of good thriller and often finds herself enrolling in various courses, driven by a desire for continuous learning.

Sources of Inspiration

She draws significant motivation from her team. While self-motivation is essential in her role, the strong support system and sense of unity within her team makes motivation easy and work enjoyable. The collaborative environment at Apleona, where team members support and inspire each other, is a key factor in her motivation.

Professional Development

Since joining Apleona, Anna has pursued extensive professional development. She has completed a degree in Business and a diploma in Corporate Governance. Her role has helped her become a better leader, confidant, and listener. Anna views every day as a learning opportunity, constantly gaining insights from her peers and experiences.

Key Achievements

Her most significant achievement at Apleona is indeed her career progression. She has been given various opportunities to grow and develop. Her journey from Soft Service Lead to Key Account Operations Director exemplifies her dedication, hard work, and the supportive environment at Apleona.

Can You Describe Apleona Work Culture in Three Words?

Inclusive, Rewarding, and Progressive are the three words Anna uses to describe Apleona’s work culture.

A Challenging Moment

The most challenging project Anna has faced is her current mobilisation project. Although the project is still ongoing, she remains dedicated to overcoming the hurdles. She looks forward to sharing the successful outcome in the future, sharing how “we are not finished yet so will have to come back to you on how we overcame it.”

Advice for New Team Members

Anna encourages new team members to develop excellent communication skills, patience, and strong listening abilities. She believes that these qualities are essential for long-term success in her role and within the company. “Effective communication, adaptability, and a willingness to listen and learn are key components of a successful career at Apleona.” Her work ethos is captured in her favourite quote: “We solve problems you don’t know you have in ways you can’t understand.” This quote reflects the proactive and innovative approach that defines her work at Apleona, highlighting her commitment to excellence and problem-solving.

Thank You, Anna!