Delivering integrated facility management services to ESRI
The Economic and Social Research Institute (ESRI), a notable research institute, has been a valued client since 2014. After the initial contract award, our collaboration was reaffirmed through a competitive tender process in 2019.
We deliver integrated facilities management services at their site in Dublin, tailored to ensure optimal operations and an ideal environment. These services include a 24/7/365 helpdesk service, computer-aided facility management (CAFM) and client portal services, planned and reactive M&E maintenance and cleaning services, and security.
Key services delivered
Our impacts and achievements
Our pursuit of excellence for ESRI has created tangible business benefits:
We have streamlined communication, reporting, and task management with our CAFM system that seamlessly integrates with a client portal.
We have cultivated a secure environment for ESRI’s facilities by adhering to building compliance and regulatory standards, and minimising risks through our practices.
We have introduced innovative software solutions that drive operational efficiency, seamless communication, real-time insights, comprehensive reporting, and informed decision-making.
We have elevated ESRI’s health, safety, environment, and quality (HSEQ) performance and operational standards, and fostered a secure and sustainable environment through our systematic, dedicated approach to HSEQ.
We’ve driven cost savings, boosted ESRI’s operational efficiency, and championed long-term sustainability through strategic asset management, energy consumption optimisation, and lifecycle planning.
“We’ve driven cost savings, boosted ESRI’s operational efficiency, and championed long-term sustainability through strategic asset management, energy consumption optimisation, and lifecycle planning.”
- Eleanor Bannerton, Operations and Strategy Manager, ESRI
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